At Feblin, we highly value the security of your personal information. We follow this policy to maintain your trust and protect your data.
1. Information We Collect
We collect the following information to process your purchase and provide better customer service:
- Identity & Contact Information: Your name, phone number, email address, delivery, and billing addresses.
- Transaction Data: Details of the products you purchase and your payment history.
- Usage Data: Your browsing information, IP address, and how you navigate our site (using cookies).
2. How Your Information is Used
We use your data strictly for the following purposes:
- ✅ Order & Delivery: To confirm your order and ship products to your address.
- ☎️ Customer Support: To assist you with any inquiries or issues you may have.
- 📧 Marketing: To inform you about new products, offers, or discounts (only if you subscribe).
- 📊 Site Improvement: To enhance your shopping experience and site functionality.
3. Data Security Measures
Your personal information is safe with us:
- Strict Security: We utilize advanced security measures to protect your data from unauthorized access, modification, or disclosure.
- Payment Safety: Your payment details (like credit card numbers) are NOT stored on our servers. All payments are processed through trusted and encrypted payment gateways.
- No Sharing: We will NEVER sell or rent your personal data to third parties.
4. Third-Party Sharing (Essential Cases)
We only share limited information with essential third parties to fulfill your order:
- Delivery Partners: Your address and phone number are shared with courier services to dispatch products.
Payment Providers: Necessary transaction details are shared with banks or payment gateways to process your payments.